Terms of service
TERMS OF SERVICE
Last Updated: June 2026
OVERVIEW
Welcome to Shankent! The terms "we", "us" and "our" refer to Shankent. Shankent operates this
store and website, including all related information, content, features, tools, products and
services in order to provide you, the customer, with a curated shopping experience (the
"Services"). Shankent is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of
Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your
legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of
Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy,
you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in
your state or province of residence, and you have given us your consent to allow any of your
minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the
products or services we offer, you may be asked to provide certain information, such as your
email address, billing, payment, and shipping information. You represent and warrant that all the
information you provide in our stores is correct, current and complete and that you have all
rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of
your account activity. You may not transfer, sell, assign, or license your account to any other
person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services
in our online stores. However, please note that colors or product appearance may differ from
how they may appear on your screen due to the type of device you use to access the store and
your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you
will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole
discretion. We reserve the right to discontinue any product at any time and may limit the
quantities of any products that we offer to any person, geographic region or jurisdiction, on a
case-by-case basis.
SECTION 3 - ORDERS AND STRICT NO-REFUND
POLICY
When you place an order, you are making an offer to purchase. Shankent reserves the right to
accept or decline your order for any reason at its discretion. Your order is not accepted until
Shankent confirms acceptance. We must receive and process your payment before your order
is accepted. Please review your order carefully before submitting, as Shankent may be unable
to accommodate cancellation requests after an order is accepted. In the event that we do not
accept, make a change to, or cancel an order, we will attempt to notify you by contacting the
e‐mail, billing address, and/or phone number provided at the time the order was made.
ALL SALES ARE FINAL. Your purchases are strictly subject to exchange only—with absolutely
no cash refunds, store credits, or returns—solely in accordance with the criteria and inspection
timelines detailed in our Return & Exchange Policy.
You represent and warrant that your purchases are for your own personal or household use and
not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a
product or service will be the price in effect at the time the order is placed and will be set out in
your order confirmation email. Unless otherwise expressly stated, posted prices do not include
taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in
online or other stores operated by third parties. We may offer, from time to time, promotions on
the Services that may affect pricing and that are governed by terms and conditions separate
from these Terms. If there is a conflict between the terms for a promotion and these Terms, the
promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account
information for all purchases made at our stores. You agree to promptly update your account
and other information, including your email address, credit card numbers and expiration dates,
so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and
complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges
incurred by you will be honored by your credit card company, and (iv) you will pay charges
incurred by you at the posted prices, including shipping and handling charges and all applicable
taxes, if any.
SECTION 5 - SHIPPING, RISK OF LOSS, AND
TIMELINES
We are not liable for shipping and delivery delays. All delivery times are estimates only and are
not guaranteed. We are not responsible for delays caused by shipping carriers, customs
processing, or events outside our control. Once we transfer products to the carrier, title and risk
of loss passes to you. The official delivery date timestamp registered by our logistics carrier
marks the definitive start of the 7-day exchange eligibility window.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images,
graphics, product reviews, video, and audio, and the design, selection, and arrangement
thereof, are owned by Shankent, its affiliates or licensors and are protected by copyright and
other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You
must not reproduce, distribute, modify, create derivative works of, publicly display, publicly
perform, republish, download, store, or transmit any of the material on the Services without our
prior written consent.
SECTION 7 - OPTIONAL TOOLS
You acknowledge and agree that we provide access to third-party tools "as is" and "as available"
without any warranties, representations or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party
tools.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third
parties. We are not responsible for examining or evaluating the content or accuracy of any
third-party materials or websites. Complaints, claims, concerns, or questions regarding
third-party products and services should be directed to the third-party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Shankent is powered by Shopify, which enables us to provide the Services to you. However, any
sales and purchases you make in our Store are made directly with Shankent. By using the
Services, you acknowledge and agree that Shopify is not responsible for any aspect of any
sales between you and Shankent. You hereby expressly release Shopify and its affiliates from
all claims, damages, and liabilities arising from or related to your purchases and transactions
with Shankent.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal
information about your access to and use of the Services in order to provide and improve the
Services for you. Review our privacy policy for more details.
SECTION 11 - FEEDBACK AND REVIEWS
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback,
reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual,
worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and
display such Feedback in any medium for any purpose. We take no responsibility and assume
no liability for any Feedback posted by you or any third-party.
SECTION 12 - ERRORS, INACCURACIES AND
OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers,
product shipping charges, transit times and availability. We reserve the right to correct any
errors, inaccuracies or omissions, and to change or update information or cancel orders if any
information is inaccurate at any time without prior notice (including after you have submitted
your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use automated
means, AI tools, or scrapers to access the Services. We reserve the right to suspend, disable,
or terminate your account at any time, without notice, if we determine that you have violated any
part of these Terms.
SECTION 14 - AGENTS
This section applies if you use, allow, enable, or cause the deployment of an Agent (any
software or service that takes autonomous or semi-autonomous action on behalf of, or at the
instruction of, any person or entity) to access, use, or interact with any Services. Agents must
explicitly disclose their user agent identity string as "Agent/[agent name]" and must not conceal
or obfuscate their interaction patterns, bypass CAPTCHAs, or circumvent measures intended to
limit automated access.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our
sole discretion at any time without notice, and you will remain liable for all amounts due up to
and including the date of termination.
SECTION 16 - DISCLAIMER OF WARRANTIES;
LIMITATION OF LIABILITY
EXCEPT AS EXPRESSLY STATED BY SHANKENT, THE SERVICES AND ALL PRODUCTS
OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR
YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY
KIND. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL SHANKENT,
OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR
SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT,
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY
KIND ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS
PROCURED USING THE SERVICES.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Shankent, Shopify, and our affiliates,
partners, officers, directors, employees, agents, and contractors from any losses, damages,
liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or
arising out of your breach of these Terms of Service or your violation of any law or the rights of a
third party.
SECTION 18 - GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall
be governed by and construed in accordance with the laws applicable in the jurisdiction of
Moradabad, Uttar Pradesh, India. You and Shankent consent to the exclusive venue and
personal jurisdiction of the competent courts located in Moradabad, Uttar Pradesh, India for
resolving any legal disputes.
SECTION 19 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
shashankenterprises2025@gmail.com.
Our official business information is posted below:
Trading Name: Shankent
Primary Contact Email: shashankenterprises2025@gmail.com
Registered Corporate Office: Moradabad, Uttar Pradesh, India